Abitibi Now Up-to-Date With Hotello
Motel Alpin and Motel Mistral, Rouyn-Noranda
The
Coutu family have been hotel owners for three generations. Suzanne and
Daniel, owners of the Alpin and Mistral motels, wanted to computerize
their businesses.
" We
looked for over a year-and-a-half," said Suzanne, "before
we heard about Hotello. We saw a demo and I was very impressed.
It was everything we were looking for. Hotello has now been
installed in both our hotels and is working well. Everyone
has adapted quickly to the software, even our employees who
never touched a mouse before found it easy to use."
Playa del Carmen and Tulum, Mexico
Eight new hotels have installed Hotello Classique. Some of the hotels
were using Excel but the majority were not even computerized. All were
happily surprised with the flexibility of the software and the easy-to-use
format. Ricardo Catzin, manager of the Vista Caribe hotel, said that
Hotello is perfect for managing all the different Mexican taxes. Claudine
le Corr from the Alhambra hotel noted that the software will facilitate
the receptionist's job of keeping track of long-time European clients.
www.hotelesplayadelcarmen.com
Spa Eastman
Jocelyna Dubuc, owner of the renowned Spa Eastman, opted for Hotellissimo
software because it offered the needed flexibility for managing her numerous
packages and gift certifcate program. She also wanted software that allowed
the transfer of transactions into her own accounting system. A health
spa pioneer within Canada, the Spa Eastman has 44 rooms with roughly
30 meeting rooms, making it a complete care spa where "real life
awaits you." The Spa Eastman offers country comfort in the Eastern
Townships and cares for both the body and soul.
www.spaeastman.com - where real life awaits you.
Open since 1921 and providing services to young hearing-impaired people, this establishment has seen its role change over the years. Centre 7400 now offers its services to non-profit organizations working in the educational, pastoral and charitable sectors. The administrators acquired Hotello software in the autumn of 2002 in order to manage their 51 rooms and numerous meeting rooms in this immense establishment. The Hotello users, who had worked with registers before, quickly became accustomed to this new software and do not wish to go back to their old method.
Centre 7400 is located at 7400 Saint-Laurent Blvd. in Montreal.
Most of the joint owners of the 119 unit O'berge du Village Magog rent
their condominiums. The joint owners' union and the housing agency made
the decision to computerize their operations in order to improve condo
management and enter the era of new technologies. When we were presented
with Hotello Mezzo, says Daniel Hudon, computer technician and member
of the board of directors, I was seduced by the software's potential.
It corresponded exactly to what we were looking for: a Windows environment,
a multitude of reports, user-friendly and a professional appearance.
In
the near future, I also see the possibility of using the Internet to
publish the rental availability of the joint owners' units.
www.obergeduvillage.qbc.net
Facing an expansion project for the hotel in the Bourbon Hotel Complex, the owner decided to update his older hotel management system, written for DOS, with a more user-friendly software utilizing a Windows platform and adapted to new technologies. He opted for Hotello Classique because it offers the possibility of adding, at any time, the interfaces required for centralizing the management of all operations. This immense complex, situated on Saint-Catherine St. East in Montreal, in the heart of the Village, consists of several bars and restaurants, including the Club Sandwich which is open 24 hours a day, a pool room and the famous Backtrack discothèque.
Auberge et Base de plein air Sainte-Émélie
Luc Bigras, director of the Auberge et Base de plein
air Sainte-Émélie, sought above all a powerful program with
an affordable price for managing his 20-room inn that also includes 3
country cottages. With guests returning year after year and in increasing
numbers, he required a software tool that would allow him to do tight
follow-ups and increase customer loyalty. With the software Hotello classique,
says associate manager Nathalie Dufresne, my daily work became simpler
and took less time. I used to work with Access and Excel and always had
little notes pasted all over my papers. What I like about Hotello classique
is that it allows me to write these notes directly into the guest folio
and, at the time of the reservation, I may quickly identify my customer.
The reports also allow me to make comparisons between seasons.
http://www.ccse.qc.ca
The Nelligan Hotel, located in the heart of Old Montreal,
has used Hotellissimo since its opening in June of 2002. General manager
Kevin Gillespie says that Hotellissimo has all the advantages of the larger
systems that he has worked with in the past but with the advantage of
an affordable price suited for hotels the size of Nelligan, which has
63 rooms. The software is very easy to use and hotel personnel adapt to
it quickly. Since the opening of the hotel I have appreciated the reliability
of the software and the efficient collaboration of the Mingus Software
technical team. The quality of a company's customer service is a decisive
factor in the choice of hotel management software.
http://www.hotelnelligan.com/
